SAFARI Montage Live! And Echoing Feedback Caused by Integrated Microphones

KB Article ID: KB0006

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SAFARI Montage Version(s)

Any

Symptoms

Users of SAFARI Montage Live! may experience echoing or audio feedback during SML! sessions.

Symptoms have specifically been experienced while using the Logitech® Webcam Pro 9000 and worsen as multiple Webcam Pro 9000s are used within a session.

Cause

  • Integrated webcam microphones
  • Integrated microphone/speaker combinations such as those found in laptops
  • External speakers where the volume is too high

Solution

  • Use a headset rather than the external speakers.
  • Logitech has advised that users of Logitech QuickCam or Webcam software may experience reduced echoing feedback by uninstalling the QuickCam or Webcam software.
  • Lower the volume of external speakers.

Additional Information